Yes! We are one of the only wig companies in the U.S. that accepts medical insurance as a form of payment for cranial prostheses (medical wigs). We work directly with your insurance provider so you don’t have to handle confusing paperwork.

We work with most major insurance providers, including Aetna, Blue Cross Blue Shield, UnitedHealthcare, Cigna, and more. Coverage varies by plan, so we always perform a benefit analysis before your purchase.

We offer multiple payment options, including FSA/HSA accounts, CareCredit financing, and flexible payment plans. Our goal is to make premium wigs accessible to all women.

We offer complimentary insurance verification as part of your free consultation. Just bring your insurance card, and we’ll handle the rest—including speaking directly with your provider.

• Radiance Collection – Our luxury line of high-end human hair wigs.
• Elevate Collection – Toppers & partial wigs designed for coverage and volume.
• Essence Collection – Affordable everyday styles, featuring human hair + heat-friendly blends.
• Limited Edition Drops – Seasonal styles available in small batches.

• Human Hair Wigs – 100% natural, longest-lasting, can be heat styled.
• Heat-Defiant Blends – Affordable mix of human hair + advanced fibers, heat-stylable, and lightweight.

Yes — our wigs qualify as cranial prostheses, making them eligible for insurance reimbursement.

No! At NYC MEDICAL WIGS, we’re one of the few providers who:Verify your insurance benefits, File the claim on your behalf, Wait for your insurance to pay us directly. You only pay your co-payment, if one applies.

Yes, we provide free U.S. shipping on all orders.

• Standard processing: 2–3 business days.
• Standard shipping: 3–7 business days.
• Expedited shipping: 1–3 business days (extra fee).
• Custom/insurance-approved wigs: Processing times may be longer; we’ll keep you updated.

Unworn wigs in original condition (lace uncut, tags attached) may be returned or exchanged within 14 days of delivery. Custom wigs, colored/altered wigs, and clearance items are final sale.

Yes — we offer seamless 14-day exchanges for unworn wigs so you can find your perfect style, color, or size.